Client Services Agent - ANTICIPATORY

As frontline representatives of the Canadian Firearms Program, Client Service Agents play a key role in supporting public safety by assisting firearm owners, applicants, and businesses involved in the sale of firearms. Through timely, accurate, and live inbound and outbound support, agents provide meaningful guidance, help clients and businesses navigate web services, respond to general inquiries, and contribute directly to the application and licensing process, all within a fast-paced, evolving, and collaborative team environment.