Business general manager

*Job Summary:* Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on *General Manager* to lead *Rodd Royalty Hotel*, one of our distinctive properties in beautiful Prince Edward Island. The ideal candidate is a confident hospitality professional who leads by example and is committed to operational excellence, team development, and outstanding guest satisfaction. This role requires a strong passion for sales and marketing, a solid understanding of food & beverage operations, and an enthusiasm for building meaningful relationships within the local community. This is an exciting opportunity for an experienced hospitality leader to lead a dynamic hotel operation, contribute to the continued success of Rodd Hotels & Resorts, and create exceptional guest experiences that showcase the warmth and hospitality of PEI. *Key Responsibilities and Duties:* * Be highly visible, approachable, and engaged with both guests and staff * Lead by example, demonstrating self-confidence, professional, energy and enthusiasm * Provide effective leadership, coaching, and mentorship to hotel teams to achieve and exceed guest service expectations * Clearly communicate all organizational goals, performance results, and expectations to team members * Foster a positive culture of teamwork, engagement, and recognition through ongoing reward initiatives * Achieve budgeted revenue and profitability targets while balancing cost control with guest satisfaction * Develop, manage, and monitor annual budget and capital expenditure plans * The focus will also be on maintaining and elevating the level of operations at our on-site restaurant, Wally?s Restaurant & Lounge * Lead revenue management strategies in collaboration with corporate team, maximizing revenue through yield management and inventory control systems * Build strong relationships within the local community and represent the hotel with tourism partners, business organizations, and industry associations *Key Qualifications, Skills, and Abilities:* * Diploma or bachelor?s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred * Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B * Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals * Highly organized, detail-oriented, adaptable and results-driven * Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel environment * Comprehensive knowledge of hotel operations: Food & Beverage, Sales & Marketing, Maintenance, Rooms Division, Maintenance, and Human Resources * Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery * Must be willing to relocate to Prince Edward Island * Must have a valid driver licence and ability to commute *Compensation and Benefits:* * Competitive performance-based bonus tied to KPIs * Opportunity to participate in Group Benefit Plan * Opportunity to participate in Group Pension Contribution Plan * Monthly mobile phone allowance * Personal account for F&B * Staff rates at Rodd properties Pay: $75,000.00-$80,000.00 per year Benefits: * Company pension * Dental care * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match Ability to commute/relocate: * Charlottetown, PE C1E 1E7: reliably commute or plan to relocate before starting work (required) Experience: * Hotel management: 10 years (preferred) Work Location: In person