Barista

Job Description Joining the Gong Cha team as a Barista, gives you the opportunity to provide superb customer service, create great tasting beverages and bringing customers, the Gong Cha?s experience. If you?re energetic, a team player and love to be in a fast pace environment, we want to meet you. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Gong Cha. * Maintains calm attitude during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team. * Anticipates customer and store needs by constantly evaluating environment and customers for cues. * Maintains strong communication between managers and other team members. * Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. * Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. * Delivers superb customer service to all customers through the Gong Cha Experience standards. * Follows Gong Cha?s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members during store operations. Maintains a clean and organized workspace so that members can locate resources and product as needed. * Maintains regular and consistent attendance and punctuality. * Provides quality beverages consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. * Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Summary of Experience * No previous experience required Required Knowledge, Skills & Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships Physical Requirements * Constant standing/walking * Occasional stooping, kneeling or crawling * Occasional pushing, pulling, lifting or carrying up to 40 lbs * Occasional ascending or descending ladders, stairs, ramps * Constant computer/POS Register and bar equipment usage * Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine * Constant reaching, turning, and performing precision work around bar area * Constant receiving detailed information through oral communication * Constant talking, expressing or exchanging ideas by means of the spoken word * Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors * Constant clarity of vision at near and/or far distances Job Types: Full-time, Part-time Pay: $17.80-$22.98 per hour Benefits: * Discounted or free food * Flexible schedule * Store discount Work Location: In person