Assistant Manager- Keethanow Lumber & Furniture

Provide direction, guidance and instruction to all store associates as required. Ensure store conditions are consistently upheld to established standards. Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs. Learn pricing and product knowledge on lumber and all store related products. Load and unload deliveries manually and with forklift when needed. Deliver loads when necessary. Maintain required licenses, physicals, etc. necessary to perform job requirements. Greet and assist customers in a way that models exemplary conduct to other staff. Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members. Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary. Ensure that all health, safety and security regulations are adhered to and required standards are met. Perform end of day and any other reports including store related inventory in absence of manager.