Administrative assistant

Education: Secondary (high) school graduation certificate. Work setting: Retail/wholesale establishment/distribution centre. Tasks: Open and distribute mail and other materials. Train other workers. Determine and establish office procedures and routines. Schedule and confirm appointments. Manage contracts. Answer telephone and relay telephone calls and messages. Oversee the analysis of employee data and information. Answer electronic enquiries. Compile data, statistics and other information. Oversee the preparation of reports. Order office supplies and maintain inventory. Negotiate collective agreements on behalf of employers or workers. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Perform dat...