Account manager

*Company:* Libratel Inc. *Department:* Sales & Business Development *Job Type:* Full-Time, Permanent *Location:* Vancouver BC (Remote role) *Travel:* Regular travel to retail locations is required *Company Overview* Libratel Inc. is a leading provider of mobile accessories in Canada, specializing in distribution and manufacturing since 1997. We are committed to innovation, quality, and building strong relationships with major mobile carriers and retailers. *Overview* We are seeking a motivated and customer-focused *Account Manager *to support our sales and account management team. In this role, you will assist in managing and growing customer accounts, developing new business opportunities, and promoting Libratel Inc.?s products and services. You will work closely with retail partners, store owners, managers, and staff to build strong business relationships, increase product awareness, and support sales growth. This position is ideal for someone who enjoys working with customers, visiting retail locations, presenting products, and contributing to business development. The successful candidate will have strong communication and presentation skills, a proactive approach to sales, and the ability to build positive relationships with customers and retail partners. *Key Responsibilities* * Support the Sales Team in managing and growing existing customer accounts and maintaining strong, long-term relationships with retail partners. * Visit retail stores regularly to build relationships with store owners, managers, and staff and understand their business needs. * Introduce and promote Libratel Inc.?s mobile accessories and identify opportunities to increase product sales and distribution. * Assist in developing new business opportunities and generating leads within the assigned territory. * Conduct product demonstrations, presentations, and in-store product training to improve product knowledge and sales among retail staff. * Support field marketing campaigns, trade shows, retail events, and promotional activities to increase brand awareness and drive sales. * Follow up with existing and prospective customers to maintain engagement, address questions, and support sales opportunities. * Work closely with the sales team to coordinate customer activities, sales initiatives, and marketing programs. * Assist with preparing sales presentations, customer information, reports, and other materials as required. * Gather customer and market feedback and communicate relevant insights to the Account Manager and internal teams. * Assist with achieving assigned sales targets and supporting overall account growth. * Represent Libratel Inc. professionally when interacting with customers, retail partners, and industry contacts. * Provide ongoing support to customers and retail staff to ensure a positive customer experience and maximize sales opportunities. * Perform other sales, account management, and field marketing duties as required. *Qualifications* * 1?3 years of experience in sales, account management, customer service, business development, or a related field. * Experience in retail, consumer products, mobile accessories, telecommunications, or distribution is an asset. * Strong communication and interpersonal skills with the ability to build positive relationships with customers and retail partners. * Comfortable conducting product demonstrations, presentations, and in-store training. * Strong customer service skills with a professional and approachable personality. * Self-motivated, proactive, and results-oriented with a strong interest in sales and business development. * Ability to identify customer needs and recommend appropriate products or solutions. * Strong organizational and time-management skills with the ability to manage multiple customer accounts and priorities. * Comfortable working independently while also collaborating with the sales and marketing teams. * Proficient in Microsoft Office, particularly Outlook, Word, an