Supervisor - retail

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Conduct performance reviews. Supervision: 5-10 people. Experience: 3 years to less than 5 years. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Support for youths: Participates in a government or community program or initiative that supports youth employment. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers .