Restaurant supervisor

*Why Work at Hockley Valley Resort?* Join a team where hospitality, teamwork, and creating exceptional guest experiences are at the heart of everything we do. At *Hockley Valley Resort & Adamo Estate Winery*, you?ll be part of a supportive and inclusive workplace that values your contributions, encourages personal growth, and provides opportunities to develop your career. As a member of our team, you?ll enjoy an incredible range of employee benefits and perks, including: * Complimentary golf and skiing privileges * Access to beautiful outdoor trails, including our bike trails, with bikes available for employee use * Discounts on dining, retail, and spa services * Employee travel benefits through Resorts of Ontario and Attractions Ontario, offering savings on accommodations, attractions, and experiences throughout Ontario * A beautiful four-season resort environment surrounded by nature Be part of one of Ontario?s premier four-season resort destinations, where every team member plays an important role in creating memorable experiences for our guests. At Hockley Valley Resort, you?re not just joining a workplace?you?re becoming part of a community where teamwork, growth, and hospitality come together. *Restaurant Supervisor ? Cabin & Babbo* *Department:* Food & Beverage *Reports To:* Director of Outlets *Job Type:* Permanent, Full-Time *About Hockley Valley Resort* Nestled in the rolling hills of Mono, Ontario, Hockley Valley Resort offers an exceptional four-season experience featuring award-winning dining, boutique accommodations, golf, skiing, spa services, and special events. We are committed to delivering memorable guest experiences through exceptional service, teamwork, and hospitality. *Position Summary* The Restaurant Supervisor plays a key leadership role in the daily operations of Cabin & Babbo. Reporting to the Director of Outlets, this hands-on position is responsible for supporting restaurant operations while leading and motivating the front-of-house team to deliver exceptional guest experiences. The successful candidate will lead by example, ensuring Hockley Valley Resort's service standards, policies, and procedures are consistently maintained. This position assists with staffing, scheduling, training, coaching, and labour management while fostering a positive, collaborative work environment focused on excellence in hospitality. *Key Responsibilities* * Supervise the day-to-day operations of Cabin & Babbo during assigned shifts. * Lead by example by providing exceptional guest service and creating memorable dining experiences. * Coach, mentor, and motivate team members to achieve high standards of service and professionalism. * Assist with onboarding and training new employees while supporting ongoing development of existing staff. * Ensure company policies, service standards, and operating procedures are consistently followed. * Monitor staffing levels and provide scheduling recommendations to support operational needs and labour cost targets. * Assist with shift planning, opening and closing procedures, and daily operational readiness. * Address guest concerns professionally and resolve service issues in a timely manner. * Perform cash handling, balancing, and end-of-day cash reconciliation. * Monitor cleanliness, organization, and presentation of the restaurant to maintain a welcoming environment. * Ensure compliance with food safety, liquor licensing, health and safety, and company policies. * Promote teamwork, accountability, and a positive workplace culture. * Support the Director of Outlets with other operational duties and special projects as required. *Qualifications* * Minimum two (2) years of restaurant or hospitality experience. * Previous supervisory or team leadership experience is preferred. * Strong knowledge of restaurant operations and guest service standards. * Proven ability to lead, coach, and motivate a team in a fast-paced environment. * Excellent communication, organizational