Customer service representative - call centre

*Customer Service* The candidate for the above role is responsible for Customer Service & Inside Sales to support varies departments in the office . *Job Summary* Work Conditions and Physical Capabilities: * Day shift 8:30am - 5pm, Monday to Friday (8hour shifts) * Must be able to work in a fast-paced environment, repetitive tasks, attention to detail, positive attitude. * Expect to receive exposure and training in all aspects of the company (floater for front office/admin) * MUST be able to speak, read and write in English *Responsibilities and Duties* * Answering phones on a multiple line switchboard * Helping our customers across Canada with any inquiries they may have * Helping the sales team when required * Checking email and fax machine multiple times per day * Data Entry of incoming orders, sending order confirmations to customers and confirming product that requires more information. * Letting the Supply Chain Manager know what custom products need to be ordered * Learning and having knowledge of all products Blake Medical sells * Fulfilling any requests made * Maintain a clean and orderly work area * Assisting other staff with various duties as required. *The ideal candidate profile:* * Energetic, ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations. * Collaborative and team-oriented * English verbal, reading comprehension and writing skills. * Dedicated to getting the job done while meeting established standards of quality, safety and client satisfaction. * Understand and apply safety standards, policies and procedures, as well as Operating Rules. *Qualifications and Skills* Essential Skills * QuickBooks Enterprise Desktop * Typing skill, 60 WPM * Document use, numeracy, oral communication, working with others, continuous learning. * Office 365 Applications (Microsoft, Word, Excel, PowerPoint, etc.) Bonus Skills (not required): * WHMIS 2015 certificate, First Aid, Worker Health and Safety in 4 Steps certification and any other Health and Safety certificates or certifications. \*We are willing to train the right candidate\* Job Types: Full-time, Permanent Pay: From $22.00 per hour Benefits: * Casual dress * Disability insurance * Life insurance * On-site parking * Paid time off * Vision care Work Location: In person