Contact centre agent - customer service

Education: Secondary (high) school graduation certificate. Tasks: Answer written and oral inquiries. Answer inquiries and provide information to customers. Arrange for refunds and credits. Issue receipts and other forms. Perform general office duties. Answer clients' inquiries and provide information. Reconcile accounts. Manage accounts receivable. Provide customer service. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Employment terms options: Day. Overtime required. Health benefits: Dental plan. Health care plan. Vision care benefits. Long term benefits: Long-term care insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Team building opportunities. Parking available.